Helpdesk Analyst Job at TriOptus LLC, Portsmouth, NH

  • TriOptus LLC
  • Portsmouth, NH

Job Description

Job Title

Manager's Note: Please have the candidates add their top 2 shift preferences on top of their resume. Pay Rate: $20/hr. Client is looking for up to 10 candidates for this group. Client will be using Hireflix for 1st round of interviews as a virtual interview, then those we'd like to continue the process with we'll conduct 2nd interviews live. Either over TEAMS or In-Person. All shifts include 15 minute paid breaks and 1 unpaid 30-minute lunch.

Available shifts:

  • 12:00 AM to 8:30 AM Working Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Days Off: Friday, Saturday
  • 4:00 PM to 12:30 AM Working Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Days Off: Friday, Saturday
  • 4:00 PM to 12:30 AM Working Days: Tuesday, Wednesday, Thursday, Friday, Saturday, Days Off: Sunday, Monday
  • 12:00 AM to 8:30 AM Working Days: Monday, Tuesday, Wednesday, Thursday, Friday, Days Off: Saturday, Sunday
  • 8:00 AM to 4:00 PM Working Days: Monday, Tuesday, Wednesday, Saturday, Sunday, Days Off: Thursday, Friday
  • 10:00 AM to 6:00 PM Working Days: Monday, Tuesday, Wednesday, Thursday, Friday, Days Off: Saturday, Sunday

Position Overview:

  • 12-month contract (with the potential to extend up to 24 months)
  • Contract length is determined by business need as well as individual reliability and performance.
  • Position will be a hybrid model. Some in-office presence will be required for certain shifts.
  • 2 flexible days in office, 3 days remote each week for certain shifts.
  • Off-hours shifts are 100% work remotely.
  • Days/hours are subject to change depending on business need.
  • For those working certain shifts the In Office Requirements are to live within 50 miles of either office below and be willing to commute to the office 2 days per week.

Plano TX Office:

  • 7900 Windrose Ave
  • Plano TX, 75024

Portsmouth Office:

  • 225 Borthwick Ave
  • Portsmouth, NH 03801

Training Requirements:

  • 3-week training program that is instructor lead.
  • Training is mandatory and scheduled for 35 hours per week. 8:30 am to 4:00 pm ET, Monday to Friday.
  • Upon completion of training and demonstrated proficiency within the role, assigned shifts may change based upon business needs.
  • Strong Stable Internet Connection is required.
  • Client also require plugging in via an Ethernet Cable and not a Wireless Connection.

Comments to Supplier:

  • Reminder for all candidates client requires an email address provided so client can send out and conduct first round interviews via Hireflix platform.

Job Tags

Contract work, Work at office, All shifts, Monday to Friday, Flexible hours, Shift work, Weekend work, 2 days per week, 3 days per week

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