About the Role Our client, a reputable hotel known for its high standards of cleanliness and guest satisfaction in Queenstown, Eastern Cape , is seeking a meticulous and experienced Executive Housekeeper. This leadership role is responsible for managing all aspects of the housekeeping department, ensuring immaculate guest rooms, public areas, and staff facilities. The Executive Housekeeper will lead a team, manage inventory of linens and supplies, and uphold the hotel's commitment to exceptional hygiene and presentation standards. This is a crucial role for maintaining the guest experience in Queenstown . Key Responsibilities Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services. Develop and implement efficient housekeeping procedures and standards. Manage and train housekeeping staff, ensuring high levels of performance and service quality. Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness and presentation standards. Manage inventory of housekeeping supplies, linens, and amenities, ensuring adequate stock levels and controlling costs. Develop and manage the housekeeping department budget. Ensure compliance with all health, safety, and sanitation regulations. Coordinate with other departments, such as Front Desk and Maintenance, to address guest needs and resolve issues. Oversee the training of new housekeeping staff on hotel policies and procedures. Maintain a positive and professional work environment within the department. Requirements Proven experience as an Executive Housekeeper or Assistant Executive Housekeeper in a hotel environment. Strong knowledge of housekeeping operations, cleaning techniques, and sanitation standards. Excellent leadership, team management, and organizational skills. Ability to manage budgets and control inventory effectively. Proficiency in hotel management software is an advantage. Strong attention to detail and commitment to quality. Excellent communication and interpersonal skills. Ability to work flexible hours, including weekends and public holidays, in Queenstown, Eastern Cape . A proactive approach to problem-solving and continuous improvement. Commitment to maintaining high standards of cleanliness and guest satisfaction. Benefits Competitive salary package. Opportunity to lead a key department in a well-regarded hotel. Professional development and training opportunities. Staff meals and uniform provided. A supportive and dynamic work environment. Potential for career advancement. #J-18808-Ljbffr
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