The AR/AP Manager is responsible for overseeing the end-to-end accounts receivable and accounts payable functions within a material handling equipment/parts/service organization. This role ensures accurate, timely processing of customer invoicing and collections, vendor payments, and supplier relationships, while maintaining strong internal controls across a business that often involves equipment sales, parts distribution, service contracts, rentals, and multi-location operations. The ideal candidate understands the unique billing cycles common in MHI — including service/maintenance contracts, warranty claims, and long lead-time parts orders. In addition to core AR/AP duties, this role serves as a key point of contact for the company's banking relationships, overseeing daily cash positioning, bank reconciliations, and payment controls to support accurate, forward-looking cash flow management

• Manage the full AR cycle: invoicing, cash application, collections, and dispute resolution for equipment sales, parts, service, and rental revenue streams.
• Monitor aging reports and drive reduction of DSO (Days Sales Outstanding) through proactive collections strategies.
• Coordinate with Sales and Service teams on billing for equipment deliveries, installation milestones, and service work orders.
• Oversee customer credit applications, credit limits, and risk assessments in coordination with the Controller.
• Oversee vendor invoice processing, three-way matching (PO, receipt, invoice) for equipment, parts, and freight/logistics vendors.
• Manage payment runs (check, ACH, wire) and ensure vendor terms and early-payment discounts are optimized.
• Maintain strong relationships with OEM suppliers, parts distributors, freight carriers, and subcontractors.
• Monitor daily cash position across operating accounts and coordinate short-term cash needs with the Controller/CFO.
• Serve as a primary point of contact for banking partners, managing account structures, fees, service issues, and day-to-day banking needs.
• Oversee bank account reconciliations and resolve discrepancies between bank statements and the general ledger in a timely manner.
• Administer payment approval workflows, user access, and authorization controls within online banking platforms for ACH, wire, and check disbursements.

Education & Experience

• Bachelor's degree in Accounting, Finance, or related field (required); CPA, CMA, or equivalent a plus.
• 5+ years of progressive AR/AP experience, with 2+ years in a supervisory/management capacity.
• Experience in material handling, industrial equipment, manufacturing, or distribution industries strongly preferred.

Technical Skills

• Proficiency with ERP systems (e.g., NetSuite, SAP, Epicor, Microsoft Dynamics, or industry-specific platforms like DBS/CDK).
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, reconciliation modeling).
• Experience with EDI billing and automated invoicing/collections tools a plus.
• Use and understanding of AI within the AR/AP and Cash Management functions a plus

Core Competencies

• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• High attention to detail with a strong sense of urgency around cash flow management.
• Effective communicator able to work cross-functionally with Sales, Service, Operations, and Purchasing teams.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Health Care Concierge Service

• 401(k) Retirement Plan (Pre-tax & Roth)

• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability

• Voluntary Life & AD&D Insurance

• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance

• Milk Stork Program

• Wellness Program with gift card redemption and wellness challenges

• Paid Time Off (Vacation, Sick & 10 Holidays)

• Training & Development
  KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.